Price Promise

This policy ensures you receive the best value by refunding the price difference if you find an eligible product at a lower price from a qualifying competitor. By participating, you agree to these Terms and Conditions.

 

2. Eligibility Criteria

2.1 Eligible Products:

  • Applies to products purchased directly from Carrolls Irish Gifts retail stores or online.
  • Exclusions: Clearance, refurbished, used, out-of-stock, or special-order items.

2.2 Timeframe:

  • Price difference claims must be submitted within 30 days of purchase.

2.3 Qualifying Competitors:

  • Competitor must be an authorized retailer of the product in your country/region.
  • Competitor’s price must be:
  1. Publicly advertised (not member-only or coupon-dependent).
  2. For the identical new product (same model, size, color, etc.).
  3. In stock and available for immediate purchase. o Inclusive of all fees (e.g., shipping, taxes).

 

3. How to Claim

3.1 Submission Requirements:

Provide the following within 30 days of purchase:

  • Proof of purchase from Carrolls Irish Gifts (receipt/invoice).
  • Competitor’s current price advertisement (URL, flyer, or screenshot).
  • Product details (model number, SKU) confirming it is identical.

3.2 Submission Process:

  • Submit via email to our customer service team.
  • Claims subject to verification. Carrolls Irish Gifts reserves the right to deny unverifiable claims.

 

4. Refund Process

  • Approved claims will be refunded via the original payment method within [7 business days].
  • Refund amount = price difference.
  • Limit one claim per product.

 

5. Exclusions

The Price Promise does not apply to:

  • Competitor auction sites, marketplace sellers (e.g., Amazon Marketplace).
  • Pricing errors, limited-time promotions (e.g., Black Friday), or bundled offers.
  • Membership-based pricing (e.g., Costco), financing offers, or trade-in deals.

 

6. Modifications & Limitations

  • Carrolls Irish Gifts may update these terms at any time. Changes will be posted on our website.
  • We reserve the right to cancel or amend the Price Promise without notice.
  • Liability is limited to the price difference; no consequential damages.

 

7. Contact Us

For questions or claims:

By using the Price Promise, you acknowledge and agree to these Terms and Conditions.